
State Farm® Insurance Agent Michelle Silva
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lisette Santos
June 9, 2025
"Ha sido un excelente servicio! Eysa Hernández nos ayudó bien rápido, muy amable nos dio una gran atención ."
"¡Gracias por tu comentario! 😊 Nos alegra mucho saber que recibiste un excelente servicio. Le haremos llegar tus palabras a Eysa Hernández — nos encanta saber que fue rápida, amable y atenta. ¡Esperamos poder ayudarte de nuevo muy pronto!"
Luis Hardcastle
June 5, 2025
"Eysa is always a pleasure to hear from and always filled with advise and tips on how to save money."
"Thank you so much for your kind words! We're thrilled to hear that Eysa consistently provides helpful advice and money-saving tips. We'll be sure to pass along your message — it's always a pleasure to support customers like you!"
Ann Chavis
June 2, 2025
"Eysa Hernandez very helpful and knowledgeable"
"Thank you for your kind review! We're so glad to hear that Eysa Hernandez was helpful and knowledgeable — we’re lucky to have her on our team. We appreciate you taking the time to share your experience!"
Carlos Caballero
May 23, 2025
"Great staff and quick responses, I got the quote that fit my needs and my budget, Eysa Hernandez provided great customer service and easy to work with, I recommend her if you are in the market to lower your Insurance rate (home, car etc)."
"Thank you so much for your thoughtful review! We're happy to hear that you had a great experience and found a quote that fit both your needs and your budget. Eysa Hernandez is truly dedicated to providing excellent customer service, and we’re glad she made the process easy for you. We appreciate your recommendation and are here whenever you need us — for home, car, or any insurance needs! 🚗🏡👏"
Jose Armas
April 2, 2025
"Excelente service .. accurate information.. great experience, so happy to be back ( eysa did an excellent job)"
"Thank you for your wonderful review! We're so happy to have you back and thrilled to hear you had a great experience. Eysa truly goes above and beyond, and we’ll be sure to share your kind words with her. Thanks again for trusting us!"
Jack Hyde
March 13, 2025
"Eysa Hernandez was great and extremely helpful. She was even able to get me discount. Highly recommend."
"Thank you for your kind review! We're so glad to hear that Eysa was able to assist you and even help you save with a discount. We truly appreciate your recommendation!"
MARIA SAPIKAS
March 8, 2025
"Excelent service I recommend Michelle Silva."
"Thank you so much for your kind words! We're glad to hear you had an excellent experience and truly appreciate your recommendation. We always strive to provide outstanding service and we're here whenever you need us! 🙌😊"
Eddie C
February 17, 2025
"Great office. Eysa was very helpful explaining the policies. I was able to save compared to my old company"
"Thank you for the review, Eddie! We're so glad to hear that Eysa was helpful in explaining the policies and that you were able to save compared to your previous company. We're happy to have you with us!"
Ismail Tinoco
February 11, 2025
"Muy agradecida con Eysa Hernandez por su excelente servicio me ayudó mucho con las pólizas de mis autos y a entender mejor las coberturas"
"¡Muchas gracias por tu amable comentario! Nos alegra mucho saber que Eysa pudo ayudarte con las pólizas de tus autos y aclarar tus dudas sobre las coberturas. Su compromiso con un servicio claro y atento marca la diferencia. ¡Estamos aquí para lo que necesites!"
A. Nicolas Paiva
January 28, 2025
"I had an amazing experience working with Eysa Hernandez! She was incredibly helpful throughout the entire process, answering every question with patience and professionalism. Her knowledge and dedication made everything so much easier, and I truly appreciate the time she took to ensure we had the best coverage possible. If you're looking for an insurance agent who is attentive, knowledgeable, and truly cares about her clients, I highly recommend Eysa. She went above and beyond, and I couldn’t be more grateful for her outstanding service. Thank you, Eysa, for your great work!"
"Thank you so much for your thoughtful and heartfelt review! We're absolutely thrilled to hear that your experience with Eysa was such a positive one. Her dedication, professionalism, and genuine care for our clients truly set her apart, and your kind words mean the world to us. We'll be sure to share this with her — feedback like yours is exactly why we do what we do. Thank you again for trusting us with your coverage and for recommending Eysa so highly! 🙌👏💬"
Mitchell Sloane
January 22, 2025
"Exceptional service from the office manager Gaby, she is very patient and incredibly helpful. Highly recommend this agency!"
"Thank you so much, Mitchell, for your wonderful review! We're delighted to hear that Gaby provided you with exceptional service and was both patient and helpful. She truly is a fantastic part of our team. We really appreciate your recommendation and look forward to assisting you again in the future!"
Antonio Navas
January 14, 2025
"Eysa Hernandez went above and beyond to help me find the most affordable insurance for my teen driver. She took the time to explore all the available discounts and options, and I was very impressed with the personalized service she provided. I highly recommend her to anyone looking for car insurance."
"Thank you so much, Antonio, for your wonderful review! We're thrilled to hear that Eysa went above and beyond to help you find the most affordable insurance for your teen driver. She truly cares about providing personalized service and making sure every option is explored. Your recommendation means a lot to us — we’re here anytime you need! 🚗🙌"
Mario Espina
January 9, 2025
"She very helpful & knowledgeable. A Great representative for your company State Farm."
"Thank you, Mario, for your kind words! We're glad to hear that she was helpful and knowledgeable. We're proud to have such a great representative like her on our State Farm team. We appreciate your support! "
Mauricio Ubeda
January 9, 2025
"Sin duda alguna mala experiencia con la aseguradora. Incrementan precios cuando gustan. Sin respuesta alguna hacia mi persona"
"Hola Mauricio, Lamentamos mucho que hayas tenido una mala experiencia y que el aumento en tu precio te haya llevado a cambiar tu opinión sobre nuestro servicio. Queremos aclarar que nuestra oficina no es la única responsable de los incrementos en las tarifas, ya que estos son determinados por la aseguradora basados en varios factores externos. Sin embargo, entendemos lo frustrante que puede ser y nos disculpamos si sentiste que no recibiste la atención que mereces. Estamos aquí para ayudarte en lo que necesites y para buscar las mejores opciones posibles para ti. Agradecemos que hayas reconocido nuestro servicio inicialmente con 5 estrellas y esperamos poder recuperar tu confianza. Quedamos a tu disposición para cualquier consulta o apoyo. Saludos cordiales."
Marcelino Martin
December 27, 2024
"Gracias Eysa, you have been wonderfull"
"Thank you so much, Marcelino! We’re glad to hear that Eysa has been wonderful in assisting you. We’ll be sure to pass along your kind words to her. If you ever need anything else, we’re here to help!"
Mirella Orellana
December 20, 2024
"I just got my car insurance yeaiii!!! Eysa Hernandez was assisting me in the process and explained to me very patiently, nice to have a friendly person like her God bless you all"
"Thank you so much, Mirella! We’re thrilled to hear you got your car insurance and that Eysa was there to guide you patiently through the process. Having a friendly and caring team member like her truly makes all the difference. God bless you too, and don’t hesitate to reach out anytime you need us! 🚗✨🙏"
Fattest Kitty
December 9, 2024
"Eysa Hernandez was very helpful with my process of changing auto insurance. I really appreciate your time and effort. Excellent detail and customer service."
"We’re glad to hear that Eysa Hernandez made your auto insurance change process smooth and helpful. She truly cares about providing excellent detail and customer service. We appreciate you taking the time to share your experience!"
Technology Training & Consulting Ass. TTCA
December 5, 2024
"Eysa Hernandez wass extremely helpful and assisted me in getting a complex issue solved as easy as 123."
"Thank you so much for your kind review! We're so glad to hear that Eysa made solving your complex issue feel like a breeze. She always goes above and beyond to help our clients, and we truly appreciate you recognizing her efforts. If you ever need anything else, we're here to help! "
Michael Bennett
December 4, 2024
"Gaby Gonzalez was very great very good customer service very helpful"
"Thank you so much, Michael, for your kind review! We're thrilled to hear that Gaby provided you with great customer service and was so helpful. She’s a true asset to our team, and we’ll be sure to pass along your kind words. We appreciate you taking the time to share your experience!"
LeVar Davis
December 4, 2024
"Eysa has been amazing. Her hard work to make sure we they right policy for our needs is something that people need to take note of. Great job!!"
"Thank you so much, Levar, for your kind words! We’re thrilled to hear that Eysa went above and beyond to find the right policy for your needs. She truly cares about delivering the best service, and we’re lucky to have her on our team. We really appreciate your feedback and will be sure to share your praise with her. Thanks again for choosing us! 🙌😊"
Rafael Fernandez Noa
December 2, 2024
"Eysa Hernandez fue muy amable y nos dio muchos detalles que ayudaron a decirnos a cambiar nuestra póliza con su compañía."
"Muchas gracias, Rafael, por tu comentario. Nos alegra saber que Eysa Hernández fue amable y que la información detallada que te proporcionó te ayudó a tomar la decisión de cambiar tu póliza con nosotros. Estamos aquí para apoyarte siempre que lo necesites. ¡Gracias por confiar en nuestro equipo!"
Magalys Fonticiella
December 2, 2024
"Eysa hernandez muy buena y muy amable y me explico todo muy bien muy profesional"
"¡Muchas gracias por tu comentario tan amable! Nos alegra mucho saber que Eysa te brindó un excelente servicio, siendo profesional y clara en sus explicaciones. Siempre estamos aquí para ayudarte, ¡y te agradecemos por confiar en nosotros!"
Princesa Ramoz
November 20, 2024
"Estoy súper satisfecha con el servicio que me prestó Eysa Hernández, muy muy profesional y amable. Domina 100% su trabajo."
"¡Muchísimas gracias por tu comentario! Nos alegra mucho saber que estás súper satisfecha con el servicio de Eysa. Ella siempre se esfuerza por ofrecer un trato profesional y amable, y es genial saber que su dedicación hizo la diferencia. ¡Gracias por confiar en nosotros y por tus amables palabras! "
Maria KATZ
November 18, 2024
"Michelle Silva State Farm has an outstanding agent in Eysa Hernandez. Eysa was so helpful in making sure that I was taking advantage of all the discounts possible with my auto and home policies. Eysa made me feel comfortable, as I have been a customer dealing directly with Michelle Silva in the past. I have great confidence in all of Michelle Silva's staff, but Eysa Hernandez needs to be given a shout out for her exceptional service."
"Thank you so much for your kind words! We're thrilled to hear that Eysa was able to help you with your auto and home policies and make you feel comfortable throughout the process. It's wonderful to know that her service stood out to you, and we will be sure to pass along your appreciation to her. We’re grateful to have clients like you, and we’re committed to continuing to provide excellent service to everyone who works with us. Thanks again for the positive feedback!"
Susan Fassioli
November 18, 2024
"Today I had the pleasure of working with Diana Velasquez. She is very knowledgeable and trustworthy. I drove all the way from Kendall to speak with her personally. She quoted my 4 vehicles. I recommend you call her or come in to see her."
"Thank you so much for taking the time to share your experience! We’re so glad you had the chance to work with Diana and that she was able to assist you with your vehicle quotes. It means a lot to us that you traveled all the way from Kendall to meet with her—your trust and confidence in our team are truly appreciated! We’ll be sure to pass along your kind words to Diana. Thanks again for recommending us, and we look forward to continuing to help with your insurance needs!"