Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of pablo jimenez

pablo jimenez

February 12, 2026

5  out of  5
rating by pablo jimenez
"I recently had a question about "Uninsured Motorist Policy." Ms. Karla Delgado answered and took care of me. She was very nice and patient. Karla took the time to explain everything in detail and provided possible examples and scenarios. I greatly appreciated her professionalism and knowledge. Keep up the great work😊👍 P.J."
Profile photo of Darin Galka

Darin Galka

February 11, 2026

5  out of  5
rating by Darin Galka
"So many Times we take to write a negative review and in this case, I wanted to take all of the time to write the most positive review possible for an account manager that Michelle Silva has working for her her name is Eysa Hernandez. I have had the most fortunate experience interacting with her. Eysa is very special and one of those people that just bring a smile to your face when they call to say hi how are you doing today and how about this I would like to save you money today. This was the case for me and I wanted to spread the news that her follow up is outstanding and her ability to communicate and her kindness over the phone shines through like a bright sunny day. Eysa helped me through an issue in which needed her follow up after several months. She did not forget to make that phone call that has allowed me to save what I consider a lot of money each and every month that will help me and my family provide other things that are necessary in a tough economy. I know Michelle has a great agency and I’m taking nothing away from Michelle or her agency but I wanted to call out how special Eysa is and how fortunate I’ve been to have her as my account manager for Michelle Silva. I’m sure it won’t be long for bigger and better things for Eysa and there isn't anyone in this business more deserving of great things to happen to them Thank you Eysa and thank you Michelle for having an outstanding employee like Eysa."
Profile photo of EDUARDO PINO

EDUARDO PINO

January 20, 2026

5  out of  5
rating by EDUARDO PINO
"Muy contento con el servicio recibido por Karla Delgado es muy profesional y atenta con los clientes muchas gracias y muchas Felicidades para Karla por su atención hacia nosotros"
Profile photo of kharl D

kharl D

January 15, 2026

5  out of  5
rating by kharl D
"I must admit I was way too comfortable in the mistreatment of my prior insurance company “Geico”. After being referred to Eysa Hernandez, I’ve never felt so welcome and valued as a client. She was very detailed and explained everything to the T. Eysa was able to get me way more coverage than what Geico was able to or tried, but at a much lower cost. She saved me over $130, Now that’s a what you call being there for your customers. Eysa Hernandez is an agent I completely recommend. She’s very knowledgeable when it comes to insurance and won’t leave any rocks unturned, when it comes to finding you savings, making sure you are insured and knowing what you are paying for. I wished I had came to State Farm many years ago from the time my insurance kept getting increased. Thank you so much Eysa, your customer service is unmatched and you are a valuable asset to the company."
We responded:
"Thank you so much for your wonderful review and for sharing your experience. We're thrilled to hear that Eysa made you feel valued and provided such thorough and knowledgeable service. It’s great to know she was able to find you better coverage at a lower cost and save you money. We truly appreciate your recommendation and are proud to have Eysa as part of our team. Your satisfaction is our top priority, and we look forward to continuing to serve you with the same dedication. Thank you for choosing State Farm!"
Profile photo of Marco Camacho

Marco Camacho

January 13, 2026

5  out of  5
rating by Marco Camacho
"Excellent attention and quality service over the years. Eysa Hernandez went above and beyond to answer all our questions and explain the policies"
We responded:
"Thank you, Marco, for your kind words and for taking the time to leave us a review. We truly appreciate your loyalty over the years. It’s always a pleasure to help answer your questions and make sure your policies are clear and tailored to your needs. We’re grateful for the trust you place in our office and look forward to continuing to serve you."
Profile photo of Jofre Araque

Jofre Araque

January 8, 2026

5  out of  5
rating by Jofre Araque
"Eysa Hernández, agradezco tu amable atención , paciencia , conocimiento, profesionalismo u sobretodo tu experiencia en ir más allá a fin de hacer lo mejor posible con mi experiencia al asegurar nuestro vehículo . 333% recomendada . Gracias nuevamente y bendiciones Eysa Hernández, I truly appreciate your kind attention, patience, knowledge, professionalism, and above all, your experience and willingness to go the extra mile to ensure the best possible experience while insuring our vehicle. 333% recommended. Thank you once again, and many blessings."
We responded:
"Thank you so much for your thoughtful and encouraging words about Eysa. We truly appreciate your recognition of attention, patience, knowledge, and professionalism. It’s our goal to go the extra mile and provide the best possible experience, and your feedback lets us know we’re on the right track. We’re grateful for the opportunity to assist you with insuring your vehicle and look forward to serving you again in the future."
Profile photo of Amanda G Hernandez Amador

Amanda G Hernandez Amador

January 5, 2026

5  out of  5
rating by Amanda G Hernandez Amador
"Eysa Hernández la mejor dando servicio y explicando. 100% recomendada"
We responded:
"Nos alegra mucho saber que Eysa te brindó un excelente servicio y una explicación clara. Agradecemos tu recomendación y esperamos seguir atendiéndote con la misma calidad. ¡Gracias por confiar en nosotros!"
Profile photo of Mercedes Elas

Mercedes Elas

November 21, 2025

5  out of  5
rating by Mercedes Elas
"Eysa was awesome very helpful with finding a policy that works for my family."
We responded:
"We're thrilled to hear that Eysa was awesome and helped you find the perfect policy for your family. We appreciate your trust and are here whenever you need us!"
Profile photo of J Blaze

J Blaze

October 31, 2025

5  out of  5
rating by J Blaze
"Eysa was the best, got me a really good deal! She’s a rock star & should get a raise, huge asset to the company. She did awesome going to recommend all my friends to state farm just because of her !!!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Eysa provided you with excellent service and helped you find a great deal. She truly is a rock star and an invaluable part of our team here at Michelle Silva State Farm agency. We appreciate your recommendation and look forward to assisting your friends and family with their insurance needs. Thanks again for choosing us!"
Profile photo of TILER ALVAREZ

TILER ALVAREZ

October 30, 2025

5  out of  5
rating by TILER ALVAREZ
"Gaby González was amazing helping me insure my cars. She found me a great price, discounts, and the right coverage. She was very professional, kind, and made the whole process easy and smooth. I really appreciate her excellent service and highly recommend her!"
We responded:
"Thank you so much for your review! We’re delighted to hear that Gaby provided you with exceptional service, helping you secure the right coverage at a great price. Her professionalism and kindness truly make the insurance process easier for our clients. We appreciate your recommendation and are grateful to have you as part of the Michelle Silva State Farm family!"
Profile photo of Secured Account

Secured Account

September 26, 2025

5  out of  5
rating by Secured Account
"What really sets Eysa Hernandez apart is how much they genuinely care. She don’t just sell you a policy—she make sure you’re protected and understand what you're buying"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Eysa provided you with attentive service. She truly strives to ensure every customer feels protected and fully understands their coverage."
Profile photo of Fany Choy

Fany Choy

September 19, 2025

5  out of  5
rating by Fany Choy
"Excelente Eysa su atencion fue super y me dio I l precio que necesitaba 👏🏻👏🏻👏🏻👏🏻"
We responded:
"¡Muchas gracias por tus palabras! Me alegra saber que tuviste una buena experiencia y que pudimos darte exactamente lo que necesitabas. Estoy a tus órdenes para lo que haga falta en el futuro."
Profile photo of Vanessa Lalanne

Vanessa Lalanne

September 12, 2025

5  out of  5
rating by Vanessa Lalanne
"Worked with Eysa Hernandez and she was able to get me a better quote than with Geico"
We responded:
"Thank you for sharing your experience! I’m so glad we could help you find a better quote. We are always here if you need any assistance in the future."
Profile photo of Silvia Fernandez

Silvia Fernandez

September 8, 2025

5  out of  5
rating by Silvia Fernandez
"Ashly was amazing helping me getting insurance for my car here in Florida!"
We responded:
"We’re so glad to hear Ashley was able to make the process smooth and helpful for you! Thank you for trusting us with your car insurance!"
Profile photo of Maria Diaz

Maria Diaz

August 21, 2025

5  out of  5
rating by Maria Diaz
"State Farm Agent, Eysa Hernandez was very helpful and professional. She provided a better quote on auto and homeowner’s insurances than the other companies!"
We responded:
"Thank you so much for your kind words! I’m happy Eysa could help you with both your auto and homeowner’s insurance and provide a better quote. I truly appreciate your trust and we are always here if you need anything in the future."
Profile photo of Rolando Linares

Rolando Linares

August 15, 2025

5  out of  5
rating by Rolando Linares
"Muy Satisfecho con el servicio, Gracias a Eysa Hernandez, la atencion fue rapida, muy clara, me ayudo con los ajustes de cobertura que mas me conbienen a buen precio y resolvio todas mis dudas y sin ninguna complicacion, Totalmente 100 % recomendado !"
We responded:
"Nos alegra saber que tuviste una experiencia clara, rápida y sin complicaciones. Eysa y todo nuestro equipo siempre están comprometidos en encontrar la mejor cobertura al mejor precio para ti. Gracias por confiar en nosotros y por recomendarnos al 100%."
Profile photo of Tripp Weston

Tripp Weston

August 5, 2025

5  out of  5
rating by Tripp Weston
"Eysa Hernandez was such an amazing help! She made the process of getting insured a breeze, and she was very courteous!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Eysa made the insurance process easy and provided courteous service. We truly appreciate your feedback and are here to help anytime you need us!"
Profile photo of Luis Acosta

Luis Acosta

July 28, 2025

5  out of  5
rating by Luis Acosta
"Eysa Hernandez was very helpful and very quick. i had a quote done in under 10 min and the entire policy completed in 30 min. Best price i found for my two vehicles, one being a tesla."
We responded:
"Thank you for sharing your experience! We're delighted to hear that Eysa provided quick and helpful service, and that you found the best price for your two vehicles, including your Tesla. If you ever need anything else, don't hesitate to reach out!"
Profile photo of Lisette Santos

Lisette Santos

June 9, 2025

5  out of  5
rating by Lisette Santos
"Ha sido un excelente servicio! Eysa Hernández nos ayudó bien rápido, muy amable nos dio una gran atención ."
We responded:
"¡Gracias por tu comentario! 😊 Nos alegra mucho saber que recibiste un excelente servicio. Le haremos llegar tus palabras a Eysa Hernández — nos encanta saber que fue rápida, amable y atenta. ¡Esperamos poder ayudarte de nuevo muy pronto!"
Profile photo of Luis Hardcastle

Luis Hardcastle

June 5, 2025

5  out of  5
rating by Luis Hardcastle
"Eysa is always a pleasure to hear from and always filled with advise and tips on how to save money."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Eysa consistently provides helpful advice and money-saving tips. We'll be sure to pass along your message — it's always a pleasure to support customers like you!"
Profile photo of Ann Chavis

Ann Chavis

June 2, 2025

5  out of  5
rating by Ann Chavis
"Eysa Hernandez very helpful and knowledgeable"
We responded:
"Thank you for your kind review! We're so glad to hear that Eysa Hernandez was helpful and knowledgeable — we’re lucky to have her on our team. We appreciate you taking the time to share your experience!"
Profile photo of Carlos Caballero

Carlos Caballero

May 23, 2025

5  out of  5
rating by Carlos Caballero
"Great staff and quick responses, I got the quote that fit my needs and my budget, Eysa Hernandez provided great customer service and easy to work with, I recommend her if you are in the market to lower your Insurance rate (home, car etc)."
We responded:
"Thank you so much for your thoughtful review! We're happy to hear that you had a great experience and found a quote that fit both your needs and your budget. Eysa Hernandez is truly dedicated to providing excellent customer service, and we’re glad she made the process easy for you. We appreciate your recommendation and are here whenever you need us — for home, car, or any insurance needs! 🚗🏡👏"
Profile photo of Jose Armas

Jose Armas

April 2, 2025

5  out of  5
rating by Jose Armas
"Excelente service .. accurate information.. great experience, so happy to be back ( eysa did an excellent job)"
We responded:
"Thank you for your wonderful review! We're so happy to have you back and thrilled to hear you had a great experience. Eysa truly goes above and beyond, and we’ll be sure to share your kind words with her. Thanks again for trusting us!"
Profile photo of MARIA SAPIKAS

MARIA SAPIKAS

March 8, 2025

5  out of  5
rating by MARIA SAPIKAS
"Excelent service I recommend Michelle Silva."
We responded:
"Thank you so much for your kind words! We're glad to hear you had an excellent experience and truly appreciate your recommendation. We always strive to provide outstanding service and we're here whenever you need us! 🙌😊"
Profile photo of Ismail Tinoco

Ismail Tinoco

February 11, 2025

5  out of  5
rating by Ismail Tinoco
"Muy agradecida con Eysa Hernandez por su excelente servicio me ayudó mucho con las pólizas de mis autos y a entender mejor las coberturas"
We responded:
"¡Muchas gracias por tu amable comentario! Nos alegra mucho saber que Eysa pudo ayudarte con las pólizas de tus autos y aclarar tus dudas sobre las coberturas. Su compromiso con un servicio claro y atento marca la diferencia. ¡Estamos aquí para lo que necesites!"