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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jairo Arenas

October 3, 2024

5  out of  5
rating by Jairo Arenas
"Esa Hernández Excellent Agent. Thank you"
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Gessin Pineda

September 23, 2024

5  out of  5
rating by Gessin Pineda
"I had the pleasure of working with Eysa Hernandez to switch my home and auto insurance to a new company, and I couldn't be more satisfied with the experience. She was incredibly alert, timely, and informative throughout the entire process, handling multiple calls and emails with utmost professionalism. Eysa's dedication and efficiency made what could have been a complicated process smooth and stress-free. I truly appreciate her attention to detail and her willingness to go the extra mile to ensure I had all the information I needed to make the best decision. Thank you, Eysa, for your outstanding support and excellent service!"
We responded:
"Thank you so much for your kind words! I'm glad to hear Eysa was able to assist you with the best options for your home and auto insurance. I'm happy to hear that the process felt smooth and stress-free for you—that's always our goal! Your trust and appreciation means a lot, and I'm happy Eysa could assist you in making a confident decision. Please don't hesitate to reach out if you need anything in the future. Thank you again for your kind review!"
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Jorge Luis

September 23, 2024

5  out of  5
rating by Jorge Luis
"Very good customer service very professional, I'm so grateful to Gaby and Eysa for the assistance with my coverage, they help me to understand my coverage and save money, thanks so much"
We responded:
"Thank you so much for your wonderful feedback! Gaby and Eysa are thrilled to hear that you had a positive experience and that they were able to help you understand your coverage while saving money. We truly appreciate your kind words. Thank you!"
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Luis Sastre

September 19, 2024

5  out of  5
rating by Luis Sastre
"Eysa, was very helpful and fast in the renewal of my new policy. Thanks!!"
We responded:
"Thank you so much for your feedback! We’re delighted to hear that Eysa was able to assist you quickly with your policy renewal. We’ll be sure to pass along your kind words to her!"
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meidi Ge

September 18, 2024

5  out of  5
rating by meidi Ge
"Very professional personal, very patient, Eysa and Gaby help me to get a grat price on my auto insurance, thanks so much for the service"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Eysa and Gaby were able to assist you in finding a great price for your auto insurance. We take pride in offering professional and patient service, and we’re glad to know you had a positive experience with us. Thanks again for chosing us!"
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Juan Guzman

September 11, 2024

5  out of  5
rating by Juan Guzman
"Eysa es muy servicial. Siempre nos ayuda y nos atiende de manera muy eficiente cada vez que necesitamos ayuda con seguros."
We responded:
"Nos alegra mucho saber que Eysa siempre te brinda la ayuda que necesitas de manera eficiente. Para nosotros es un placer poder asistirles con sus seguros. ¡Estamos aquí para lo que necesiten!"
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Denise Garbutt

September 11, 2024

5  out of  5
rating by Denise Garbutt
"Hi I had to leave a review on how great Eysa Hernandez was to me. She is amazing and very pleasant and helped me with getting my 2nd vehicle insured. Will definitely be coming back to her."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Eysa provided such a great experience for you. She's truly dedicated to helping our clients, and we're glad she could assist with getting your second vehicle insured. We look forward to serving you again in the future!"
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Amantha Prophete

September 11, 2024

5  out of  5
rating by Amantha Prophete
"Esya is the best!!!! She was very knowledgeable of the products and explained my auto coverage clearly. Thank you Esya for your professionalism, friendliness and great customer service!!!"
We responded:
"Thank you so much for your kind words! I'm glad Eysa provided such a clear and friendly experience while helping you with your auto coverage. We truly appreciate your feedback. Thank you, again!"
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Kenia Burgo

September 11, 2024

5  out of  5
rating by Kenia Burgo
"Muy buen trabajo recomendada Dios te bendiga gracias por todo"
We responded:
"¡Muchas gracias por tu amable comentario! Que Dios te bendiga también. Siempre estaré aquí para ayudarte en lo que necesites. ¡Gracias a ti por tu confianza!"
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Mauricio Ubeda

September 10, 2024

5  out of  5
rating by Mauricio Ubeda
"Encantado de la asesoría de Eysa Hernandez."
We responded:
"¡Muchísimas gracias por tu comentario! Me alegra saber que quedaste encantado/a con la asesoría de Eysa. Siempre nos esforzamos por brindar el mejor servicio, y estaremos encantados de ayudarte nuevamente en el futuro. ¡Un saludo!"
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Harol Arias Martinez

September 5, 2024

5  out of  5
rating by Harol Arias Martinez
"Excelente atención feliz mente atendido por Eysa Hernández Gracias"
We responded:
"¡Muchas gracias por tu amable comentario! Nos alegra saber que recibiste una excelente atención de parte de Eysa. Estamos aquí para ayudarte siempre que lo necesites."
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Saybelis Rodriguez

August 27, 2024

5  out of  5
rating by Saybelis Rodriguez
"Eysa Hernandez is the best, she always clarifies all my questions and concerns, and helps us to get the better deal."
We responded:
"I'm thrilled to hear that Eysa could help clarify your questions and concerns assisting you in finding the best deal. Thank you so much for your kind words!"
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Shannon Patterson

August 23, 2024

5  out of  5
rating by Shannon Patterson
"I love this agency!!! Gabriela Gonzalez (Gaby) is the best! She is always very helpful, professional and knows her stuff! Highly recommend this agency!!!"
We responded:
"Thank you! We're thrilled to hear that you had such a positive experience with Gaby. She truly is fantastic, and it's wonderful to know her expertise and professionalism made a difference for you. We appreciate your recommendation and look forward to continuing to serve you with the same high level of care!"
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MICHEL MEDEROS

August 23, 2024

5  out of  5
rating by MICHEL MEDEROS
"Excellent work very happy with Eysa"
We responded:
"We’re happy to hear that you’re happy with Eysa’s service. Your satisfaction is our top priority, and we’re thrilled we could meet your expectations."
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Tanisha Dennis

August 23, 2024

5  out of  5
rating by Tanisha Dennis
"On 08/23/24 I called State Farm in search of a flood policy, however, I got an automated machine. In seconds I got a call back from an agent Eysa who was very apologetic very sweet and was ready to help. I ended up purchasing the policy and even got additional help on my auto insurance. We need more ppl like Eysa in the work place. She made it so easy for me, I asked little to no questions yet got all the information I needed. Thanks in advance"
We responded:
"Thank you so much for your wonderful review! I’m thrilled to hear that Eysa was able to assist you so effectively and make the process smooth for you. It’s great to know she could help with both your flood and auto insurance needs. We truly appreciate your feedback and are grateful for your kind words!"
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Thomas Hassler

August 23, 2024

5  out of  5
rating by Thomas Hassler
"EYSA spent a lot of time with me to explain each level of my Auto Insurance coverage. She helped me a great rate as well. Thank you so much!"
We responded:
"Thank you so much for your kind words! I’m really glad to hear that Eysa was able to help you understand your coverage and find a great rate! So happy to have you join the State Farm family!"
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Gustavo Gallego

August 22, 2024

5  out of  5
rating by Gustavo Gallego
"It is always a very nice experience to deal with Michelle’s office. You can tell that every time you call them they will try to do the best for your insurance policy. Especially Eysa Hernandez who Is always willing to go the extra mile to help. Great team!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience. Eysa and the entire team work hard to ensure that each of our clients receives the best service possible, so your feedback means a lot to us. If you ever need anything else, please don’t hesitate to reach out. Thanks again for your support!"
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Marina Serrano

August 21, 2024

5  out of  5
rating by Marina Serrano
"Exelente servicio y muy professional equipo, un agradecimiento especial a Michelle, Eysa y Gaby q me ayudaron mucho con mis polizas"
We responded:
"¡Muchas gracias por tu maravillosa reseña! Nos alegra mucho saber que tuviste una experiencia positiva con nuestro equipo. Estamos todos felices de saber que hicimos una diferencia. Si alguna vez necesitas más ayuda, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Stephany Henrriquez

August 20, 2024

4  out of  5
rating by Stephany Henrriquez
"Eysa Hernandez. The best insurance agent 🌟"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you think Eysa is the best. She truly goes above and beyond for our clients. If you need anything else, we’re always here to help!"
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Bob Faulkner

August 20, 2024

5  out of  5
rating by Bob Faulkner
"The staff at Michelle Silva State Farm are fantastic. I needed Flood Insurance based on the new FEMA Flood Map and Aysa were extremely helpful in preparing the paperwork needed to secure the flood insurance I required. I also use this Agency for my car insurance and have been very happy with their service."
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear that Eysa was able to assist you with your flood insurance needs and that you’ve been happy with our car insurance service as well. Your satisfaction is our top priority, and we’re always here to help with any of your insurance needs. If you need anything else, please don’t hesitate to reach out!"
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Michael Green

August 16, 2024

5  out of  5
rating by Michael Green
"I Had a great customer service experience with Eysa Hernandez. She was Very Polite and Responsive to my inquiry. Her attitude was uplifting and encouraging. I appreciate having Eysa as my State Farm Insurance account manager. I highly recommend her office because of the attention to details and prompt responses. I give them a 5 star rating. Thanks again and keep up the good work. Best regards,"
We responded:
"Thank you so much for your generous review and 5-star rating! We’re delighted to hear about your positive experience with Eysa. Your kind words mean a lot to Eysa and the entire team. We appreciate your recommendation and are grateful for your support. If you ever need anything else, please don’t hesitate to reach out. Best regards and thanks again!"
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Aline Rosenzweig

August 16, 2024

5  out of  5
rating by Aline Rosenzweig
"Eysa Hernandez provided me with excellent customer service. She answered all of my questions, and she helped me with all of my issues. Keep up the good work Eysa!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Eysa provided you with excellent service and helped resolve all your issues. She truly appreciates your feedback and is dedicated to offering the best support possible. If you have any more questions or need further assistance, please don’t hesitate to reach out. Thanks again!"
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Joe Frische

April 12, 2024

1  out of  5
rating by Joe Frische
"I called for a homeowners quote , the young lady could hardly speak English, very difficult. Finally she said they would call me back , and never did . Next"
We responded:
"Our office strives to provide clear and effective services. The balance of our reviews can attest to that objective. We see you left a similar review to a few agents in the area, and like them, we have no record of your communication. I'd offer to address your concerns more thoroughly and ensure you receive the assistance you request, but it seems you already found an agent that met your needs... Hopefully you were satisfied with that service and would like to welcome you to the State Farm family."
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ALI BAAJOUR

March 21, 2024

5  out of  5
rating by ALI BAAJOUR
"Gaby was great she helped me through the process and followed up with me and got me a great deal. thank you."
We responded:
"Thank you for your kind words! It was a pleasure assisting you. If you ever need anything else, feel free to reach out."
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Jessica Kilfoyle

January 24, 2024

5  out of  5
rating by Jessica Kilfoyle
"Both Michelle and Gaby were extremely professional in helping me obtain same-day auto insurance. The call lasted 17-minutes, I received my quote, paid, and had my temporary insurance cards ready to go. Highly recommend!"
We responded:
"Thank you for your positive feedback! We pride ourselves on providing professional and efficient service. We're glad we could assist you with obtaining same-day auto insurance. Your satisfaction is our priority. Thank you for recommending us!"